Shipping policy

Order Processing

At Rahimia Herbals, we aim to deliver your herbal products safely and promptly.

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • You will receive a confirmation email or SMS once your order has been shipped.

Shipping Duration

  • Within Pakistan: 3–5 business days.

  • International Orders: 10–20 business days (where available).
    Please note that delivery times may vary based on your location, courier delays, or unforeseen circumstances such as weather conditions.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order weight.

  • Free shipping may be offered on specific promotions or minimum order values, as mentioned on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email or SMS.
You can use this number to track your shipment through the courier’s website or tracking portal.

Delivery Issues

If your order does not arrive within the expected time frame:

  1. Please check your tracking details.

  2. Contact the courier directly for status updates.

  3. If unresolved, reach out to us at info.rahimiaherbals@gmail.com or call 0319-4702078 for assistance.

We will help you resolve the issue promptly.

Damaged or Missing Items

If your package arrives damaged, or if any items are missing:

  • Notify us within 48 hours of delivery.

  • Provide your order number and clear photos of the damaged or incomplete package.
    We will review your case and arrange for a replacement or partial refund where applicable.

International Shipping

At this time, international shipping availability may vary depending on product type and local import regulations. Customers are responsible for any customs duties or taxes that may apply.

Contact Us

If you have any questions or concerns about your order or our shipping policy, please contact us:
📧 Email: info.rahimiaherbals@gmail.com
📞 Phone: 0304-7851458
🏠 Address: Rahimia Herbals, Main Noorshah Road, Kot Addu, Pakistan